Information Communication Technology Officer (Operations) - New DelhiCategory: Information Technology Under the supervision of the ICT Manager, the ICT Officer (Operations) is responsible for providing business and ICT support and assist in the implementation of an office wide plan for India country office in Delhi ad 13 state offices for information resource management, utilising available resources, to maintain and provide efficient computerized information systems and services and to improve work effectiveness and productivity, consistent with the goals, objectives and strategies of the office and the organization. Minimum Requirements: Advanced university degree in Computer Science, Information Science, Business Administration (with specialization in Systems), Engineering or related area. Minimum two years of practical work experience at professional levels in support of office computerization, including the installation of and administration of LAN and telecommunications facilities. Experience in systematic methods of troubleshooting and analytical problem solving, providing assistance to users on ICT products and services, and use of applications and diagnostic tools. Practical experience with various computer platforms and applications: operating systems email and database systems, Microsoft Office product suites, Help Desk software, advanced PC / Laptop / Printer installation, configuration, troubleshooting and repairs. Work experience in providing ICT support o remote field offices in developing countries, experience in web/Intranet design and development an asset. Work experience in emergencies. Practical knowledge of computer programming, software information management, data processing applications, database development, network administration, data communications, telecommunications, hardware and software installation, service management, end-user assistance, preparation of end-user documentation and manuals. Knowledge of ITIL standards of services support. Knowledge of server operating systems, active directory services, network operating systems platforms. Systems roll outs and implementation in large scale ICT environment. Software development methodologies. Practices and principles of systems support. Practices and principles of ICT analysis, planning, design, implementation and problem resolution. Trends in Information Technologies and services management. Fluency in English is essential. Knowledge of local working language of the duty station an asset. For more details of the post, visit the UNICEF India website at www.unicef.in and click on the "careers at UNICEF" at the bottom of the page. Reference Code: 0 |
